Prime UV Smart 2100 Touch Screen System Controls - Remote Diagnostics - Prime UV Curing and Prime IR Action Drying System can be equipped with a state-of-the-art industrial modem. This high speed I-modem allows the Prime UV Technical department to communicate directly with the PLC over a dedicated line. From Prime UV's technical service lab, our technicians can monitor the Prime system while it is running. In addition, Prime's technical support team can make programming changesownload new software from our corporate headquarters. This remote diagnostics capability will allow Prime to trouble-shoot while eliminating the need for a Prime field service technician to be on site, resulting in shorter press wn time, greater productivity, and increased profits.